I think Webflow is essential for human innovation.
Our great-great-great-great-great-great grandchildren will not evolve furrier arms if we move to Antarctica.
They will buy coats. Because coats are awesome. And someone invented a coat and shared their idea with the world.
I don't want to be looking back, 50 years from now, wondering why we didn't find solutions for starvation, poverty, human rights, education, and sustainability. I don't want the L O U D E S T agencies to sway public opinion. I don't want a bottleneck in software engineering to squander our collective brilliance. I want to see ideas succeed on their own merit.
Webflow isn't just for designers. It's for the inventor that can save the world. It's for the teacher who wants to provide extra resources for her students. It's for the startup entrepreneur and local business owner. It's for all peoples. Everywhere. People like me and you.
Unless you're a superhuman surgeon-farmer-engineer-lawyer-police officer-firefighting-chef-plumber-electrician with a billion hours per week to get everything done... You depend on the work of others in everyday life. For human beings, work channels our talents and passions for the collective well-being of our world. I'm not a doctor-farmer-engineer-scientist-chef with a billion hours each week to save the universe. I can't do all of that myself.
But I can help others do what they do best.
During my six years in customer service, I've opened early and stayed late to create moments for families around a dinner table. I've sheltered weary travelers and provided a friendly face for people with no place to go. I've spent time with hundreds of military families celebrating life milestones and supporting them emotionally in the face of sacrifice and service.
I believe that customer service is a higher calling. It's a chance to comfort those who are in distress. To use the extraordinary gift of intelligence to serve others with humility. To show compassion and understanding - even (and especially) if the person you are talking to is lost, confused, or frustrated.
I'm excited for this week in San Francisco. It's going to be awesome serving the unbelievably talented community of freelancers, designers, entrepreneurs and creative professionals that use Webflow.
I've heard so much from Waldo and Brandon about the team, and I've had awesome conversations with all of you that I've met so far! I know that this week will be productive and fruitful for all of us, and I'd like to leave you with one of my favorite quotes to reflect upon as innovators, happiness heroes, engineers, and entrepreneurs.
“Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs." - William Henry Gates III
I can't wait to meet you all in San Francisco (and online) in the upcoming weeks!
Sincerely,
Andrew